Taxes Policy & Delivery Time

Taxes Policy

We are shipping our products worldwide, therefore, all prices in our store are displayed excluding tax. Tax will be applied automatically in the cart and during the checkout process.

  • Shipping inside the Netherlands:
    To all clients inside the Netherlands, there will be a VAT tax applied
  • Shipping to individual clients inside the EU:
    To all individual clients inside the EU, there will be a VAT tax applied.
  • Shipping to business clients (B2B) inside the EU:
    To all business clients (B2B) inside the EU with a valid VAT number, the tax will be reduced to 0% during the checkout process after the successful verification of their VAT number.
  • Shipping outside EU:
    To all clients outside the EU, the VAT tax will be reduced to 0% during the checkout process. Important: VAT tax might be applied in the recipient country by the customs together with import duty, according to local importation regulations.  Please contact us if you need help to estimate the import duties and VAT tax in your country.

Delivery Time

We cooperate with few different couriers companies (FedEx, DPD, UPS, DHL) to ensure the most effective, reliable, and cost-friendly shipping of your package. Selection of the courier company we do our self based on a few factors like the destination country, package value, size, and weight.

Average delivery times are:

  • The Netherlands – 1-2 days
  • Europe EU countries – 3-5 days
  • Europe non-EU countries – 5-8 days
  •  The USA – 3-4 days
  • Canada – 3-4 days
  • Rest of the World – 7-14 days.

Delivery time is counted in work weekdays starting from the day after you receive confirmation of completion of your order. The delivery process might be also delayed by customs if you are importing products to a country outside the EU.

Packages Tracking

All packages that we send are included track & trace options. Once the order is completed you will receive an email message with all tracking details. The courier agent will also send you e-mail information about the parcel to keep you updated all the time.